Creating a feedback form for your WordPress website is one of the best ways to gather valuable insights from your visitors. With SureForms and its powerful AI Form Builder, you can now create a smart, user-friendly feedback form in just a few minutes, no coding required.
In this tutorial, we’ll walk you step by step through how to create a feedback form in just a few minutes using SureForms’ AI.
Whether you’re running a Blog, Business Website, or an E-Commerce Store, this guide will help you build a form that’s both functional and easy to use using the best WordPress feedback form plugin, SureForms.
Table of Contents
Why Use AI to Build a Feedback Form?
AI takes the complexity out of form creation. Instead of manually adding fields or guessing what to include, you can simply describe your form, and SureForms’ AI will take care of the rest.
- Speed: Build in seconds, not hours.
- Ease of use: No technical knowledge needed.
- Smart suggestions: Get intelligent fields based on your business type.
Let’s Build a Feedback Form in WordPress Using SureForms AI
Step 1: Install & Activate the SureForms Plugin
If you haven’t already:
- Go to your WordPress Dashboard.
- Navigate to Plugins > Add New.
- Search for SureForms.
- Click Install and then Activate.
Once activated, you’ll be redirected to the SureForms Dashboard.
Step 2: Launch the AI Form Builder
- Click on SureForms > Create New Form.
- Now, let’s continue with the easiest way and click on ‘Build With AI’.
If you don’t want to use AI and build a form entirely on your own, then choose the ‘Build Form From Scratch’ option in this step.
- Next, use the AI Form Prompt box to describe the kind of feedback form you need.
- Finally, click on Generate Form.
In seconds, SureForms will generate a complete feedback form with:
- Name & Email Fields
- Feedback category dropdown
- Text area for detailed comments
If you’re using SureForms Premium, you can also add premium blocks like a star rating.
Step 3: Customize Your Feedback Form
SureForms allows full customization:
- Reorder fields using drag-and-drop
- Edit labels, placeholders, and help text
- Add or remove a block according to your needs.
- Add conditional logic to show or hide questions based on responses
You can also enable conversational layout if you’d like to break the form into chat-like questions to avoid form fatigue for your respondents. This is perfect for longer feedback forms.
Step 4: Style Your Feedback Form
SureForms offers a wide range of background styling options, enabling the user to customize their form’s appearance using colors, gradients, and images according to their brand.
Customize the form style according to your needs.
- Pick your preferred color scheme
- Set layout
- Customize buttons and borders
- Upload or customise the form background
Here is how you can style your form’s background: https://sureforms.com/docs/background-styling/
Step 5: Set Up Notifications
Under the General settings of a form, you can configure alerts.
- You can get notified whenever feedback is submitted
- You can show confirmation messages to users whenever they submit a form successfully.
You can even connect with OttoKit or Zapier to:
- Automate logging entries in Google Sheets
- Send feedback to your support team
- Trigger Slack notifications for each new response
- Automate adding tags in your CRM
Step 6: Publish Your Feedback Form
- Click Publish.
- Now go to the page where you want to embed the form.
- Click on the ‘Add block’ icon and search for ‘Form’. Click on the Form icon.
- A window with all of your forms will appear. Choose the form you want to embed in the page, and click on save in the top-right corner.
You can also use the Instant Forms feature in SureForms if you want to skip the second, third, and fourth steps in this part to create a shareable feedback landing page instantly.
What makes SureForms the Best WordPress Feedback Plugin
SureForms is more than a basic form tool; it’s the smartest way to build your feedback form in WordPress:
- AI Form Builder: Describe and build instantly
- Multi-Step Forms: Keep long forms engaging
- Conditional Logic: Personalized forms based on responses from users.
- Instant Form Pages: Share without embedding
- Webhook, Zapier, and OttoKit Support: Automate your feedback loop
- Mobile Friendly: Works great on any device
- Spam Protection: Honeypot, reCAPTCHA, Turnstile & hCAPTCHA built-in
And with over 200,000+ users, it’s one of the fastest-growing WordPress form plugins available today.
Final Thoughts
Creating a feedback form in WordPress doesn’t have to be complicated. With SureForms and its AI-powered form builder, you can launch an effective, beautifully designed form in minutes, ready to gather insights that matter.
