- Instant Forms
- Conversational Form
- Create Multi Step Forms In WordPress
- Using Calculations in SureForms: A Step-by-Step Guide
- Calculation Formula Guide
- SureForms Login Block – Step-by-Step Guide
- SureForms Registration Block – Step-by-Step Guide
- SureForms – PDF Generation Feature
- GDPR Compliant Forms
- Create WordPress Forms With Conditional Logic
- Unable to Upload SureForms ZIP: File Unzipped On Download
- Browser Support for SureForms
- Not Getting Update Notifications
- How To Rollback to Previous SureForms Versions
- Publishing Failed: Invalid JSON Response
- Troubleshooting Email Sending In SureForms
- SureForm Submissions Marked as Spam – How to Fix
- API Request Failed – Nonce Verification Error
- Fixing the “Destination folder already exists” Error When Installing SureForms
- How to Set Up SureForms with Caching Plugins
- srfm_enable_redirect_activation
- sureforms_plugin_action_links
- srfm_quick_sidebar_allowed_blocks
- srfm_integrated_plugins
- srfm_suretriggers_integration_data_filter
- srfm_form_submit_response
- srfm_enable_gutenberg_post_types
- srfm_languages_directory
- srfm_form_template
- srfm_disable_nps_survey
Fixing the “Destination folder already exists” Error When Installing SureForms
If you see the error message “Destination folder already exists” while installing the SureForms plugin, don’t worry! This is a common issue and can be fixed easily.
Why This Happens
This error usually means there’s already a folder called “sureforms” in your website’s plugins directory. This can happen if:
- A previous installation didn’t finish properly.
- The plugin was uploaded manually before.
- An old or inactive version of the plugin is still there.
How to Fix the Error
Before you start:
We recommend making a full backup of your website. This helps you restore your site if anything goes wrong.
Step 1: Open Your File Manager or FTP
- Log in to your web hosting control panel (like cPanel) and open the File Manager.
Or - Use an FTP client such as FileZilla to connect to your website.
Step 2: Find the Plugin Folder
- Go to: public_html/wp-content/plugins/
- Look for a folder named sureforms
Step 3: Delete the Existing Folder
- Right-click on the
sureforms
folder and choose “Delete.” - Confirm that you want to delete the folder.
Step 4: Reinstall SureForms
- Go back to your WordPress dashboard.
- Go to Plugins → Add New → Upload Plugin and install SureForms again.
Need Help?
If you’re not comfortable with these steps or unsure how to back up your site, please contact your hosting provider or our support team. We’re here to help!
Tip: Always make a backup before deleting or changing files on your website.
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