SureForm Submissions Marked as Spam – How to Fix

If your SureForms submissions are ending up in spam or junk folders, you’re not alone. This usually happens because many email providers have strict spam filters, and emails sent from WordPress without proper setup can get flagged as spam. This guide will help you make sure your form notifications are delivered safely to your inbox.

Why Are My Form Emails Marked as Spam?

Most email providers check for certain security features when they receive messages. If your website isn’t set up to use these features, your emails may be marked as spam. Using a proper email sending method and authenticating your emails can fix this issue.

The Solution: Use SureMail – SMTP and Email Logs Plugin

SureMail helps you send emails through a trusted mail server, making it much more likely that your form notifications will reach the inbox. Here’s how SureMail helps:

• SMTP Configuration: Sends emails using a secure, authenticated mail server.
• Modern Authentication: Supports secure methods like OAuth and API-based sending.
• Email Logs: Lets you track all outgoing emails for easy troubleshooting.
• SPF, DKIM & DMARC: Helps ensure your emails are trusted by mail providers.

Step-by-Step: Setting Up SureMail

• Install SureMail
  • Go to your WordPress dashboard.
  • Navigate to Plugins > Add New.
  • Search for “SureMail – WordPress SMTP and Email Logs.”
  • Click “Install” and then “Activate.”
• Configure SMTP Settings
  • Open the SureMail settings page.
  • Enter the SMTP details from your email provider (for example, Gmail, SMTP.com, SendGrid, Mailgun, or Postmark)
  • Save your changes.

Improve Email Deliverability: Check Your Authentication Records

To help ensure your emails are trusted and not marked as spam.

• Make sure your domain’s SPF, DKIM, and DMARC records are set up correctly. You can get these details from your email provider.
• If you need help, contact your hosting provider or email service for setup instructions.

For more details and installation instructions, check out the official plugin page: SureMail – WordPress SMTP and Email Logs Plugin.

Additional Tips for Reliable Delivery

• Use a Real Email Address: Avoid using generic addresses like ‎`[email protected]`. Instead, use something like ‎`[email protected]`.
• Test Your Settings: Use SureMail’s test tool to confirm your emails are working.
• Monitor Regularly: Check your email logs to spot any failed deliveries or issues.

Troubleshooting

If your emails are still going to spam after setup:

• Double-check your SMTP settings and authentication records.
• Make sure your email address matches your website’s domain.
• Review your email content for spam-like language or links.

By following these steps, you can greatly reduce the chances of your SureForm submissions being marked as spam and ensure your notifications arrive where they should.