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Understanding Payment Processing Fees

This guide explains the fees involved when accepting payments through SureForms. SureForms supports Stripe for payment collection, and the fees you pay will depend on your SureForms plan and Stripe’s own pricing.

Processor Fees

SureForms does not charge Stripe’s processor fees. These fees come directly from Stripe and are standard across the online payment industry.

Stripe charges processing fees to cover:

  • Secure payment processing
  • Fraud prevention
  • Operational costs

Because Stripe’s rates may change over time, we recommend checking the Stripe pricing page for the most accurate and up-to-date information.

Stripe

Stripe has different types of fees depending on the payment method, the customer’s location, and whether currency conversion is needed.

Standard Stripe Fee

2.9% + 30¢ per successful transaction

Additional Stripe fees may apply:

  • +1.5% for international cards
  • +1% for currency conversion

Stripe Standard Fee Example

DescriptionAmount
Form Payment Total$30.00
Stripe Standard Fee (2.9% + 30¢)-$1.17
Net Profit (before SureForms fee)$28.83

SureForms Transaction Fees

SureForms adds a small transaction fee depending on your active plan. This fee helps support product development, updates, and customer support.

The fee structure is simple:

SureForms PlanAdditional Transaction FeeTotal Fee Applied
Free Plan2.9%Stripe Fee + 2.9%
Starter Plan1%Stripe Fee + 1%
Pro / Business Plans0%Stripe Fee only

Upgrading to Pro or Business removes all SureForms transaction fees.

Transaction Fee Examples

Below are examples showing how fees apply based on the SureForms plan used.

Free Plan Example

DescriptionAmount
Payment amount$30.00
Stripe Standard Fee (2.9% + 30¢)– $1.17 
SureForms Fee (2.9%)– $0.87 
Net Amount$27.96 

Starter Plan Example

DescriptionAmount
Payment amount$30.00
Stripe Standard Fee (2.9% + 30¢)-$1.17
SureForms Fee (1%)-$0.3
Net Amount$28.53

Pro / Business Plan Example

DescriptionAmount
Payment amount$30.00
Stripe Standard Fee (2.9% + 30¢)-$1.17
Net Amount$28.83

SureForms displays a clear notice inside the payment settings if a transaction fee applies. This ensures full transparency for all merchants.

Upgrading to Pro or Business removes all SureForms transaction fees.

Important Note

If a SureForms Premium plan (Starter / Pro / Business) is installed but the license key is not active, the system will revert to the Free Plan transaction fee of 2.9%.
To ensure correct fees, make sure your premium license key is activated.

Wrap Up

Payment processors like Stripe may update their fees from time to time. We will keep this document updated, but we recommend checking your payment processor’s website for the most accurate and current pricing.

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