SureForm Submissions Marked as Spam

If you are experiencing issues where form submissions from SureForms are being marked as junk or spam, this is likely due to email deliverability issues. Most email providers have strict spam filtering rules, and emails sent from WordPress without proper authentication can often be flagged as spam.

Solution: Use SureMail – WordPress SMTP and Email Logs Plugin

To improve email deliverability and ensure that form submissions land in the inbox instead of spam/junk folders, we recommend using SureMail – WordPress SMTP and Email Logs Plugin.

Why Use SureMail?

1. SMTP Configuration: SureMail helps configure SMTP for WordPress, ensuring your emails are sent through a trusted mail server.
2. Authentication Support: Supports modern authentication methods like OAuth and API-based email sending.
3. Email Logs: Keeps track of all sent emails, so you can troubleshoot and verify email delivery.
4. SPF, DKIM & DMARC Compliance: Ensures your emails are authenticated and trusted by email providers.

How to Set Up SureMail?

1. Install and activate the SureMail plugin from the WordPress repository.
2. Configure your SMTP settings using a reliable email provider (e.g., Gmail, SMTP.com, SendGrid, Mailgun, or Postmark).
3. Enable email logging to monitor outgoing emails.
4. Verify your SPF, DKIM, and DMARC records for better authentication.

Additional Tips:

• Avoid using generic email addresses like [email protected]. Instead, use a domain-based email (e.g., [email protected]).
• Test your email settings using SureMail’s built-in test tool.
• Monitor your email logs regularly to check for any failed deliveries.

By using SureMail, you can significantly reduce the chances of your SureForm submissions being flagged as spam and ensure reliable email delivery.

For more details and installation instructions, check out the official plugin page: SureMail – WordPress SMTP and Email Logs Plugin.